What domains need to be whitelisted to access Weve with a VPN or firewall?

This is the list of whitelisted domains to help ensure Weve is compatible with your organization's security measures.

In rare cases, your company VPN or Firewall security settings may prevent your computer from accessing our video conferencing system, known as Twilio. To troubleshoot:

  • Try connecting with VPN off
  • Try connecting on another network, perhaps through a phone hotspot
  • Contact IT department to whitelist Twilio server. We are using the gll, or Global Low Latency server, which means ALL servers need to be on the whitelist.

Whitelist (or have your tech team whitelist) the following domains prior to your event:

*.twilio.com
*.giphy.com
*.twitch.tv
*.gstatic.com
*.youtube.com
*.cloudflare.com
*.ytimg.com
*.weve.co
*.firebaseio.com
*.googleapis.com
*.purechat.com
*.purechatcdn.com
*.lr-ingest.io
*.hubspot.com
*.hubapi.com