Weve

This category will take you to FAQ pages meant for our virtual events with Weve.

• Who is my day of contact?
• What is a Lobby?
• How does the raffle work?
• What are the structural options for a Game Show?
• How does a Tournament work?
• Do participants need to download anything to play?
• Can multiple users play on the same computer?
• Can someone join late?
• Can I join with my phone or tablet?
• Do we need headphones when on the Weve platform?
• How do I "hard refresh" on the Weve platform?
• Where can I find the Invite Instructions in Spanish?
• How do I update my browser?
• Does my event include Tech Support?
• How do attendees log onto the Weve platform?
• What are the requirements to attend an event?
• Are Ipads, Tablets, or Mobile Devices supported?
• Do I need to use a camera to attend an event?
• What are the most common in-game tech support questions?
• How do I find the Attendance List from my event?
• How do I add rooms to my event?
• How do we see the final scores?
• How do I find screenshots from my event?
• How do I reschedule my Weve event?
• How can I create an additional user for my event?
• Where do I find my event link and login instructions?
• How do I schedule an existing Unscheduled Event?
• If I have multiple rooms for an event, will I have multiple links?
• How do I see how many rooms or upgrades have been used/are available in my Dashboard?
• How do I customize logos/colors & content/trivia in the Dashboard?
• How can I purchase additional rooms or an upgrade on the Dashboard?
• How do I apply my upgrade to my Event?
• Where is my Dashboard password? / How do I log into the Dashboard the first time?
• Where can I find a receipt?
• What descriptions, promotional materials, or marketing assets are available to help me internally advertise my event?
• What should I expect with a Game Show?
• What do I do during the event?
• How do I make an announcement video?
• What if more participants attend than planned for?
• How do I accurately project and drive attendance to my virtual event?
• Will there be prizes?
• What if less participants attend than planned for?
• What games are included?
• Why is my event "locked" or "closed"?
• How do I contact my Event Producer?
• What is a typical tip amount for a host?
• Where is Weve and/or the Event Manager Dashboard hosted?
• Why am I seeing a yellow "We are almost done..." message on my event login page?
• How do I schedule an event?
• What domains need to be whitelisted to access Weve with a VPN or firewall?
• Who is my day-of contact?
• What if I don't use some rooms for my event?
• How to navigate an Auto Weve or Open Weve
• Can I try a demo of the Game Show?
• Do I need to provide a list of participants?
• What should I expect with Mystery Express?
• How can someone audit a room or event?
• What time does the game start?
• How many winners will there be?
• How many players are in a game room for a Game Show?
• What should I expect with Space Escape?
• How are teams created for a Game Show?
• What do I need to do beforehand?