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Weve Help Center
Weve
Weve Features
Weve
Event Manager Dashboard
Dashboard
Planning Help
The Go Game
Portal
Planning Help
Weve
This category will take you to FAQ pages meant for our virtual events with Weve.
What is a Lobby?
How does the Raffle work?
What are the structural options for a Game Show?
How does a Tournament work?
Do participants need to download anything to play?
Can multiple users play on the same computer?
Can someone join late?
Can I join with my phone or tablet?
Do we need headphones when on the Weve platform?
How do I "hard refresh" on the Weve platform?
Where can I find the Invite Instructions in Spanish?
How do I update my browser?
Does my event include Tech Support?
How do attendees log onto the Weve platform?
What are the requirements to attend an event?
Are Ipads, Tablets, or Mobile Devices supported?
Do I need to use a camera to attend an event?
What are the most common in-game tech support questions?
How do I find the Attendance List from my event?
How do I add rooms to my event?
How do we see the final scores?
How do I find screenshots from my event?
How do I reschedule my Weve event?
How can I create an additional user for my event?
Where do I find my event link and login instructions?
How do I schedule an existing Unscheduled Event?
If I have multiple rooms for an event, will I have multiple links?
How do I see how many rooms or upgrades have been used/are available in my Dashboard?
How do I customize logos/colors & content/trivia in the Dashboard?
How can I purchase additional rooms or an upgrade on the Dashboard?
How do I apply my upgrade to my Event?
Where is my Dashboard password? / How do I log into the Dashboard the first time?
Where can I find a receipt?
What descriptions, promotional materials, or marketing assets are available to help me internally advertise my event?
What should I expect with a Game Show?
What do I do during the event?
How do I make an announcement video?
What if more participants attend than planned for?
How do I accurately project and drive attendance to my virtual event?
Will there be prizes?
What if less participants attend than planned for?
What games are included?
Why is my event "locked" or "closed"?
How do I contact my Event Producer?
What is a typical tip amount for a host?
Where is Weve and/or the Event Manager Dashboard hosted?
Why am I seeing a yellow "We are almost done..." message on my event login page?
How do I schedule an event?
What domains need to be whitelisted to access Weve with a VPN or firewall?
Who is my day-of contact?
What if I don't use some rooms for my event?
How to navigate an Auto Weve or Open Weve
Can I try a demo of the Game Show?
Do I need to provide a list of participants?
What should I expect with Mystery Express?
How can someone audit a room or event?
What time does the game start?
How many winners will there be?
How many players are in a game room for a Game Show?
What should I expect with Space Escape?
How are teams created for a Game Show?
What do I need to do beforehand?
Event Manager Dashboard
How to switch between different Organizations/Departments on the Event Manager Dashboard
How do I change the title of my event?
Dashboard
Do my unallocated room credits expire?
Planning Help
How can I test access on Weve?